Southwest Florida Salons Privacy Policy

Effective as of 12/22/23

1. INTRODUCTION

1. Website Owner. Fantastic Sams Cut & Color is the owner of this website (“Fantastic Sams Cut & Color Website “). This online privacy notice discloses Fantastic Sams Cut & Color information practices for this Fantastic Sams Cut & Color Website, including what type of personal identifiable information is requested in order to make a purchase of goods or services, how the information is used, and with whom the in-formation is shared.
2. Website Visits. In general, you can visit the Fantastic Sams Cut & Color Website without disclosing any personal information. Fantastic Sams Cut & Color Website does keep track of the domains from which people visit us. Fantastic Sams Cut & Color may analyze the data gathered from Website visits for trends and statistics, and then Fantastic Sams Cut & Color discards the gathered data.

2. PERSONAL INFORMATION THAT MAY BE COLLECTED

Identifying Information

Information You Provide: When using the Fantastic Sams Cut & Color Website, receiving services at our physical storefronts (“Location(s)”), or making a purchase at one of our Location(s), you may choose to or we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to:

1. • Name
   • Email address
   • Mailing/physical address
   • Telephone number
   • Method of Payment
   • Credit Card number
   • User name
   • Date of birth

In connection with our client forms, scheduling system, and Websites, you might provide other voluntary Personal Information including, but not limited to:

• Your Allergies
• Service preferences
• Gender Identification
• Fantastic Sams Cut & Color may request additional information to establish and maintain customer’s account.

Fantastic Sams Cut & Color also collects Personal Information from you when you choose to participate in our offers and programs or when you otherwise provide information directly to us, including when you register with us, schedule an appointment with us, receive a service, purchase products, review products, participate in our interactive features or otherwise interact with us on our Website or in our Location(s). If customer participates in an online review of any services or products, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside Fantastic Sams Cut & Color, who may access such review board online. Participant’s expressed opinion is his or her own and should not be considered as reflecting the opinion of Fantastic Sams Cut & Color

• Lost or Stolen Information. If a customer’s credit card and/or password is lost or stolen, the customer should promptly notify Fantastic Sams Cut & Color in order to enable Fantastic Sams Cut & Color to cancel the lost or stolen information and to update its records with a changed credit card and/or password.
• Links to Other Websites. The Fantastic Sams Cut & Color Website may contain links to other websites. Fantastic Sams Cut & Color is not responsible for the privacy practices or the content of those other Websites.

3. USE OF INFORMATION

To provide the level of service we believe you expect from Fantastic Sams Cut & Color, we may use your Personal Information in the following ways.

1. Transactional Purposes: We use your Personal Information to:

• Schedule, confirm, and provide services.
• Communicate with you about products or services.
• Process payment for goods or services.
• Process and fulfill any orders that you have placed.
• Personalize your service experience and shopping experience with us by noting your individual needs.

 

      2. Marketing and Promotional Purposes: We use your Personal Information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:

• Send you our email newsletter.
• Send direct mail communication.
• Personalize your service experience and shopping experience with us by presenting services, products, or promotions tailored to you.
• Run contests promotions, and giveaways.
• Enroll you in our loyalty program or communicate with you about our loyalty program.
• Allow you to use, communicate, and interact with others on our Websites, including our chat system.Analytical Purposes:

      3. We make use of Google Analytics for site traffic reporting.

• A third party software is used to connect and access Google Analytics Reporting API to gather analytics about our website. Our visitor’s IP addresses are encrypted for your protection.
• How Google uses data when you use our partners’ sites or apps: (located at https://policies.google.com/technologies/partner-sites)

      4. DISCLOSURE OF THE INFORMATION

• Within the Corporate Organization. Your personal information is accessible only by Fantastic Sams Cut & Color employees including administrative staff. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes.
• Mergers and Acquisitions. Circumstances may arise where for business reasons, Fantastic Sams Cut & Color decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Fantastic Sams Cut & Color’s practice to seek appropriate protection for information in these types of transactions.
• Marketing Analysis by Third Parties. Fantastic Sams Cut & Color reserves the right to disclose to third-parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
• Mobile Information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
• Disclosure to Government Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

5. USE OF COMPUTER TRACKING TECHNOLOGIES

• Use of Cookies. Fantastic Sams Cut & Color, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including “cookies”. A cookie is an alphanumeric identifier that a Website can transfer to customer’s hard drive through customer’s browser. The cookie is then stored on customer’s computer as an anonymous tag that identifies the customer’s computer, but not the customer. Cookies may be sent by Fantastic Sams Cut & Color or its third-party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Websites may not then work properly.
• Collection of Non-Identifiable Information. Fantastic Sams Cut & Color may collect non-identifiable information from user visits to the Fantastic Sams Cut & Color Website(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Fantastic Sams Cut & Color Website(s); Website and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” Fantastic Sams Cut & Color or its contractors may use this data to analyze trends and statistics.
• Collection of Personal Information. When Fantastic Sams Cut & Color collects personal identifying information from customer during a transaction, Fantastic Sams Cut & Color may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information can be used and analyzed only at an aggregate level (not at an individual level) to help Fantastic Sams Cut & Color understand trends and patterns. This information is not reviewed at an individual level.

6. PRIVACY POLICY Changes AND OPT-OUT RIGHTS

• Changes to Privacy Policy. This privacy notice was last updated on 12/22/23. Fantastic Sams Cut & Color reserves the right to update its privacy policy statement at any time.
• Opting Out Of Marketing And Transfers; Updating Information About You. We want to communicate with you only if you want to hear from us. You can opt-out of our use and disclosure of your personal information for marketing purposes and customer satisfaction surveys, and/or withdraw your prior consent for same, by the methods provided below. Upon requesting an opt out, your consent will be withdrawn; however, please note that it often takes some time to process these requests. Therefore, it is possible that you may receive promotions scheduled prior to our receipt of your withdrawal of consent. If you prefer not to receive direct marketing from us, please let us know by following the steps below:                                                                                                                           1. Send an email to fs@swflsalons.com                                                                                                                                                                                             2. Include your full name, email address, mailing address, and specifically what information you do not want to receive.                                                             3. If you would like to update or correct your email address, mailing address or other contact information with us, please contact us the same way.

7. INFORMATION SECURITY

1. Security Measure to Protect your Personal Information. Fantastic Sams Cut & Color employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties. Billing and payment data is encrypted whenever transmitted or received online. All Fantastic Sams Cut & Color agents and contractors with access to personal information on the Fantastic Sams Cut & Color Website are also bound to adhere to Fantastic Sams Cut & Color security standards.
2. No Liability for Acts of Third Parties. Fantastic Sams Cut & Color will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Fantastic Sams Cut & Color shall not be liable for unauthorized disclosure of personal information due to no fault of Fantastic Sams Cut & Color.

8. ACCESS RIGHTS TO DATA

1. Information Maintained by Fantastic Sams Cut & Color. Upon customer’s request, Fantastic Sams Cut & Color will provide a reasonable description of customer’s personally identifiable information that Fantastic Sams Cut & Color maintains in its data bank. Fantastic Sams Cut & Color can be contacted by e-mail at fs@swflsalons.com.
2. Corrections and Changes to Personal Information. Help Fantastic Sams Cut & Color to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that Fantastic Sams Cut & Color has on file, please promptly e-mail fs@swflsalons.com and provide the new or correct information.
3. Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Fantastic Sams Cut & Color who are California residents to request certain information regarding Fantastic Sams Cut & Color’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: Within 30 days of receiving such a request, Fantastic Sams Cut & Color will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Fantastic Sams Cut & Color reserves its right not to respond to requests submitted other than to the address specified in this paragraph.

California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

9. ACCOUNTABILITY

1. Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Fantastic Sams Cut & Color compliance with this privacy policy, you may contact Fantastic Sams Cut & Color by e-mail at fs@swflsalons.com.
2. Terms of Use. Any dispute over privacy between customer and Fantastic Sams Cut & Color is subject to the provisions of this notice and to Fantastic Sams Cut & Color’s Terms of Use Agreement, which is hereby incorporated herein and which can be read at https://swfs.bookedby.com/agreements/terms-of-use.